WANA has been built on a commitment to customer service. This commitment is an integral part of our business processes, daily activities and management philosophy.

We firmly believe we only prosper by paying attention to the needs of our clients and our staff. We are a very responsive agency, focused on creating solutions.

Right from your first request for information, the WANA Client Services, Allocations and Recruitment teams will be working to provide you with the best customer service, superior staff and high quality care.

• We’ll aim to supply suitably skilled and experienced staff for every request.
• We’ll keep you fully informed of your booking details, within the agreed time frames.
• We’ll provide 24 hour Bookings and Customer Service channels.
• We’ll offer a variety of booking choices – including online, fax, and phone options.
• We’ll monitor the performance and suitability of our nurses, midwives and carers.

Our Reputation

WANA’s reputation for providing quality service and staffing solutions is of the highest order. Consequently, WANA enjoys preferred provider status with several leading healthcare organisations including Healthscope and is also represented on the WA Government’s public health tender panel.

These allow us to fill many important nursing roles in public and private hospitals as well as throughout the aged care sector.

As part of our client centred focus, we always work with our clients in a true partnership approach to try to meet their specific needs. This is what sets WANA apart from our competitors. We lead the way with our solutions, service, cost-effectiveness and helpful approach.

As Western Australia’s leading nursing agency, WANA provides:

• Professional nursing services to the Western Australian Department of Health and to the Western Australian community;
• Specialist and general nursing staff to the majority of metropolitan public and private acute care hospitals in Perth;
• Trained nursing staff to mental health facilities, nursing homes, medical clinics, day surgeries, industrial facilities and a variety of other healthcare sites across Western Australia; and
• Nursing staff to a wide range of rural and remote facilities, for short, medium and long term placements. These placements include the provision of services to Indigenous Communities throughout the State.